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UDIT has been working since the onset of the spread of COVID-19 to enhance online services for students, faculty and staff. As of March 23rd, a new VPN solution is available for UDel users. Palo Alto GlobalProtect is a virtual private network (VPN) solution that enables encrypted access to protected resources. This solution will allow staff access to campus resources that require use of University IP addresses or UD VPN IP addresses, such as restricted Webforms, systems on private networks, and other applications.
Important: This solution will not enable access to protected resources and desktops that require static VPN IP addresses or VPN groups when using AnyConnect VPN. Please contact your IT-Pro to determine whether your resources are protected by existing campus network access policies.
Palo Alto (Global Protect) VPN Client Downloads
- Apple iOS & Android Palo Alto (Global Protect) VPN clients can be downloaded via the Apple App Store & Google Play Store.
- Download the Palo Alto (GlobalProtect) agent for Linux from the right-side column above.
- UD only supports the GUI version of the Palo Alto VPN installer.
- Download the GlobalProtect Installer for macOS.
- Open the GlobalProtect.pkg file and run the GlobalProtect Installer.
- Click the Apple menu and select System Preferences.
- Click Security & Privacy and open the General Tab.
- Click 'Open Anyway' to allow the app to install.
- On the Installation Type screen, check the GlobalProtect checkbox and click Continue. Follow the prompts to complete the installation.
- The GlobalProtect app will pop up and ask for a portal address. Enter:
go.secure.uark.edu - Click Connect. Enter your UARK username and password. Click Sign In.
Once connected, the globe icon in your status panel will switch to blue.
Gateways
Most campus users will automatically connect using the General Access gateway and do not need to change any settings.
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- Apple iOS & Android Palo Alto (Global Protect) VPN clients can be downloaded via the Apple App Store & Google Play Store.
- Download the Palo Alto (GlobalProtect) agent for Linux from the right-side column above.
- UD only supports the GUI version of the Palo Alto VPN installer.
- Download the GlobalProtect Installer for macOS.
- Open the GlobalProtect.pkg file and run the GlobalProtect Installer.
- Click the Apple menu and select System Preferences.
- Click Security & Privacy and open the General Tab.
- Click 'Open Anyway' to allow the app to install.
- On the Installation Type screen, check the GlobalProtect checkbox and click Continue. Follow the prompts to complete the installation.
- The GlobalProtect app will pop up and ask for a portal address. Enter:
go.secure.uark.edu - Click Connect. Enter your UARK username and password. Click Sign In.
Once connected, the globe icon in your status panel will switch to blue.
Gateways
Most campus users will automatically connect using the General Access gateway and do not need to change any settings.
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If you are part of a team with special access, you will automatically be logged into the appropriate gateway. To switch between gateways:
- Click the blue globe icon in the status panel.
- Select another gateway from the drop-down menu. You will be disconnected from the previous gateway.
If you do not have appropriate access to a selected gateway, the app will disconnect.
Global Protect Vpn Client For Mac
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